Meet the Staff




I graduated from Norwood Norfolk High School in 1969 and have worked in this practice since then as a dental assistant. I enjoy working with people and helping with their dental needs. After all these years, I have gotten to know our family of patients quite well, at it is always a pleasure to catch up with what has been going on in our patients’ lives since we’ve seen them last.

My husband and I are natives of Potsdam. I have one daughter and three wonderful grandchildren. For fun outside the office, I enjoy playing old-timer's softball and bowling in the fall, but most of all spending time with my grandchildren.


Bernie Rose

I have been at the practice since 1975 and love working and living in this great community. My commute is only two blocks! Every day I look forward to educating our patients about all we have to offer in the dental field. Our practice is so unique. Watching the patients’ faces when they are finally out of pain gives me great satisfaction in what I have been doing for over 30 years.

Working in my hometown has allowed my husband and I to raise four beautiful daughters. My time spent outside the office is with my grandchildren who keep me just as busy as the practice does. I feel very blessed.



I have been at Potsdam Center for Innovative Dental Technologies for 21 years. As a dental hygienist, I provide a needed service to all my patients. We have shared stories, laughter, pictures and even tears all while cleaning teeth. We have seen children grow into adults and bring their own children into our practice. I have learned so much from my patients that without them, it would not be a practice.

Outside the office I like to hunt, fish, ride my motorcycle, and play Scrabble.



I've been a member of this team since 1987. I work at the front desk and perform a number of duties. Everyone at the Potsdam Center for Innovative Technologies has worked here so long that we are like family. One thing our patients always comment on is they like seeing the same friendly faces when coming to our office.

When I'm not at work I enjoy spending time with my grandsons, motorcycling, snowmobiling, and traveling.



I've been with this practice since 1988, performing all front office duties. I love interacting with our patients and I try to make each of their experiences as pleasant as possible. I look forward to their visits and getting to know them better.

I am originally from Malone and now live in Norfolk with my husband, Mike. When I'm not in the office, I enjoy gardening, motorcycling, wine making, and spending time with my pets.



I joined this practice in 1985, starting out as receptionist, moving into an assisting position, and becoming NYS Certified in 2002. At Potsdam Center for Innovative Technologies, I feel that I am in an environment where I am constantly learning and keeping up with the newest dental technology. The office atmosphere is warm and inviting and everyone here has such a close relationship with one another that it feels like family. Being a people person, I enjoy interacting with the many patients that walk through the door and look forward to the individual challenge that each day brings. I truly appreciate being part of this awesome team!

Time away from the office is spent with my wonderful children and amazing fiancé. We enjoy activities such as camping, hunting, snowmobiling, motorcycling, gardening, and baking.



I am cross-trained as an assistant and receptionist. I found myself interested in the dental field at an early age having undergone dental treatment as a little girl with Dr. Reed and most of our current staff. I am proud to be part of a team that holds close relationships with each other and with our patients. Our office offers a fast-paced, up-to-date atmosphere that is also warm and inviting.

When I am not in the office, I enjoy spending time with my husband and three wonderful children. I also spend a lot of time gardening, cooking, camping, shopping, and visiting family and friends.



I am a Licensed Dental Assistant. After working in this practice since 1994, I can truly say I enjoy my job. I assist both doctors in various clinical procedures, charting, X-rays, lab work, and numerous other duties. What I enjoy the most are the relationships that I have established with our patients and my fellow co-workers.

When I am not at work I love spending time with my husband and five children, which keeps me pretty busy.



I have been a Dental Hygienist at Dr. Reed and Dr. Acres’ office for 26 years. I have really enjoyed watching the office become more advanced through the years incorporating the latest and newest techniques. We have great patients and have a lot of fun together! This is definitely the best office I have ever worked at in regards to techniques, friendly atmosphere, and excellent work.

I am from Massena and enjoy spending time with my husband, kids, and grandkids. They live in Norwood, Buffalo, and Florida so they give me a great excuse to travel!



I am a Registered Dental Hygienist, graduating from Onondaga Community College in 2001. I've been working in this office for almost three years as a part-time hygienist. I enjoy working with both Dr. Reed and Dr. Acres and the rest of the team. It's very rewarding and fun to help people attain great oral health.

I attended Lisbon Central School and now live in Hermon. In my free time, I enjoy riding motorcycles, traveling, and spending time with my husband, family and friends.



I am one of the newest members of our dental team joining the practice in 2014. Since then, our team has become like a second family to me. I started working at the front desk as a receptionist and have since been cross-trained in assisting Dr. Acres with the many procedures we offer. One of the things that I enjoy most about my career is having the opportunity to get to know all of our outstanding patients.

I graduated from Massena Central and now reside in the town of Norfolk. When I am not working, I spend time with my lovely daughter, friends, and family. Reading and music are just a couple of things I enjoy.